What is your return policy?

At Wrensley, we offer a 30-day return period. You have 30 days from the date your order is delivered to request a return.

Return postage is the responsibility of the customer. However, if your item arrives damaged, faulty, or incorrect, Wrensley will cover the cost of returning it.

Once we receive your return, please allow up to 5 working days for your refund to be processed. Refunds will be issued to your original payment method.

How do I return an item?

To request a return, please contact our customer service team at info@wrensley.com.

Our team will provide you with a return number along with the instructions you need to send your item back to us.

Please note that customers are responsible for return postage unless the item received is damaged, faulty, or incorrect.

How much does delivery cost?

We offer free delivery on all UK orders, with no minimum spend required.

Do you ship internationally?

Currently, Wrensley delivers exclusively within the UK. International shipping is not available at this time.

How can I track my order?

As soon as your order has been dispatched, we'll send you a confirmation email containing your tracking number.

You can use the tracking information provided to follow your parcel and check its latest delivery status.

What payment methods do you accept?

We accept a variety of secure and convenient payment methods, including:

Credit & Debit Cards: Visa, Mastercard, American Express and Maestro

Digital Payments: Apple Pay, Google Pay and Shop Pay