Privacy policy

Last updated: 11 September 2026

1. Who We Are (Data Controller)

This Privacy Policy explains how Wrensley, a trading name of AB Community Group LLC ("we", "us", "our"), collects, uses, and protects your personal data when you visit https://wrensley.com, place an order, or communicate with us.

The data controller is:

AB Community Group LLC
8 The Green, Suite A
Dover, Delaware 19901
Kent County, USA

Company Registration Number: 10182092
Email: info@wrensley.com
Phone: +44 20 4634 0710

Personal data means any information that can directly or indirectly identify you.

2. Security

Our website uses SSL/TLS encryption to protect the transmission of personal data and other confidential information, such as orders and messages sent to us.

You can recognise an encrypted connection by "https://" and the padlock symbol displayed in your browser.

We apply appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access.

3. What Data We Collect and Why

3.1 When You Visit Our Website

When you use our website, we may collect technical data transmitted by your browser, including pages visited, date and time of access, amount of data transferred, referral source, browser type, operating system and IP address.

This processing is based on our legitimate interest in maintaining the stability, security and functionality of our website.

3.2 When You Place an Order

To process your order, we collect information including your:

Name
Delivery address
Billing address
Email address
Phone number
Order details

This information is necessary to process and fulfil our contract with you.

We retain order information for as long as required by applicable commercial, accounting and tax obligations, after which it is deleted or anonymised where appropriate.

3.3 When You Create a Customer Account

If you create a customer account, we process the information you provide to create and maintain that account.

You can request deletion of your account by contacting us at info@wrensley.com.

3.4 When You Contact Us

If you contact us by email, phone or through our contact form, we process the information you provide to respond to and manage your request.

Where your enquiry relates to an existing or prospective purchase, we may also process this information as necessary to perform or take steps relating to our contract with you.

We retain this information only for as long as reasonably necessary, unless applicable law requires us to retain it for longer.

4. Who We Share Data With

We share personal data only where necessary to operate our business, fulfil orders, provide our services, or comply with legal requirements.

Fulfilment and delivery: Your name, delivery address, contact details and relevant order information may be shared with our fulfilment centre in China and the shipping partners responsible for delivering your order.

Where personal data is transferred internationally, we use applicable safeguards and recognised transfer mechanisms where required to protect your information.

Payment processing: Your payment information is processed by secure payment providers as necessary to complete your purchase. We do not store your full card or payment details on our systems. Payment providers process information in accordance with their own privacy policies.

Shopify: Our online store operates using Shopify, which processes certain personal information to provide our website, store and checkout functionality.

Shopify's Privacy Policy is available at:
https://www.shopify.com/legal/privacy

Service providers: We may work with service providers that assist us with areas such as IT, analytics, customer service, fulfilment and marketing. These providers process information only as necessary to provide their services.

Legal obligations: We may disclose personal information when required by applicable law, regulation, court order or other legal process, or where necessary to establish, exercise or defend our legal rights.

We do not sell your personal data.

5. Cookies and Similar Technologies

We use cookies and similar technologies on our website.

Strictly necessary cookies help provide essential functionality, including maintaining your shopping cart and securing the checkout process.

Other cookies, including analytics and advertising cookies, are used subject to applicable consent requirements. Where consent is required, you can accept, refuse or withdraw your consent through our cookie banner or cookie settings.

Withdrawing consent does not affect the lawfulness of processing carried out before your consent was withdrawn.

You can also control cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of our website.

6. Analytics and Advertising

Subject to your consent where required, we may use the following services:

Google Analytics — used to understand how visitors interact with our website and help us improve its performance.

Google Privacy Policy:
https://policies.google.com/privacy

Google Ads — we may use conversion tracking and remarketing technologies to measure advertising performance and display relevant advertisements.

More information:
https://policies.google.com/technologies/ads

Meta Pixel — we may use Meta Pixel to measure and improve advertising campaigns across platforms such as Facebook and Instagram.

Meta Privacy Policy:
https://www.facebook.com/privacy/policy

Where these providers process or transfer personal information internationally, appropriate safeguards and recognised transfer mechanisms are used where required.

You can withdraw your consent to non-essential analytics and advertising technologies through our cookie settings.

7. Email Marketing

If you subscribe to our newsletter, we use your email address to send you information about Wrensley, including new collections, offers and promotions, based on your consent where required.

You can unsubscribe at any time using the unsubscribe link contained in our marketing emails or by contacting us at info@wrensley.com.

Existing Customers

Where permitted by applicable law, if you have previously purchased from Wrensley, we may send you occasional information about similar products or offers.

You can opt out at any time, free of charge, by clicking the unsubscribe link in our emails or contacting info@wrensley.com.

Review Invitations

We may send customers invitations or reminders to review their purchases where permitted by applicable law and, where required, with your consent.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required under applicable legal, accounting, commercial and tax obligations.

Once the applicable retention period expires, personal information is deleted or anonymised unless we have another lawful reason to retain it.

9. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have rights regarding your personal data, including:

The right of access to personal information we hold about you.
The right to rectification of inaccurate or incomplete information.
The right to erasure where applicable legal requirements are satisfied.
The right to restrict processing in certain circumstances.
The right to data portability where applicable.
The right to withdraw consent at any time where processing is based on your consent.
The right to object to certain processing, including direct marketing.
The right to lodge a complaint with an applicable data protection supervisory authority.

UK customers may have the right to complain to the Information Commissioner's Office (ICO).

More information is available at:
https://ico.org.uk

To exercise your privacy rights, contact us at info@wrensley.com.

We will respond within the timeframes required by applicable law.

10. Children

Our services are not directed at children, and we do not knowingly collect personal data from children.

If you believe that a child has provided us with personal information, please contact us at info@wrensley.com so that we can investigate and, where appropriate, delete the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, services or legal requirements.

The current version will always be available on this page and will display the date it was last updated.

12. Contact Us

If you have questions about this Privacy Policy or how we process your personal information, please contact us:

Email: info@wrensley.com
Phone: +44 20 4634 0710
Contact Form: https://wrensley.com/pages/contact
Customer Service Hours: Monday to Friday, 9:00 AM to 9:00 PM (UK time)